Customised in-company training

Kluwer begins where others stop: we convert strategy and general advice into concrete learning and development projects. From diagnosis through preparation to design, follow-up and guarantee.

Kluwer carefully maps out your learning needs and objectives. We design and give result-oriented training courses that fit perfectly with your processes and the situations your employees encounter on a daily basis. We measure the progress, coach and adjust.

Our approach

• Phase 1: Diagnosis
  What learning problem or learning issue are you confronted with? What change is desired? What is the current situation, and what is the desired one? What are risk and success factors?
• Phase 2: Preliminary stage
  What are the needs and objectives, and how do these translate into a learning process? How do we measure the impact? What´s the action plan? How do we achieve internal ´buy-in´?
• Phase 3: Design
  With which media, learning and working forms do we guarantee the desired skills, behaviour and attitudes?
• Phase 4: Scenario
  The scenario is the written out script of the learning course. It describes when and how the proposed objectives are attained
• Phase 5: Implementation of the training
  • Commitment and buy-in
  • Pilot session
  • Where necessary, make adjustments to the design
• Phase 6: Follow-up

Cases

• Leadership course to support an organisational change
  The initial demand for a conventional training course in leadership was transformed into a phased and layered programme that proceeded from a cultural value assessment. This innovative approach assured a strong buy-in throughout the organisation of SPE-Luminus.
  You can read more here.